III. You Should Ensure: For a Pleasant Journey, Please Meet the Following Conditions
- Be in good health and ensure that your physical condition allows you to complete the journey. Be older than 2 years old or under 70 years old, without hearing or vision impairments, and without diseases that are not suitable for long - distance and plateau travel, as well as pre - existing medical histories and physical disabilities. Any consequences caused by concealment shall be borne by the traveler themselves.
- When signing the contract, please provide valid and correct identity information, and carry the identity documents with you during the journey. Losses such as failure to board the plane and failure to check in to the hotel caused by forgetting or losing them shall be borne by the traveler themselves.
- Learn about the weather and geographical conditions of the destination in advance, and prepare common heating, heat - relieving, sun - protection, and rain - proof supplies as well as regular medicines. Please pay attention to the safety of personal and property during getting on and off the vehicle, during the journey, in the hotel, in the scenic area, and at the dining place. The whole journey includes dangerous areas such as steep slopes, dense forests, cliff paths, and rapid deep valleys. Please pay attention to the prohibition signs and do not go to risky places. Smoking is prohibited in the scenic area. Please take care of the public environment and sanitation.
- Since this is a group of individual travelers combined into a group, there may be situations where guests arriving at the local place wait for each other with different train trips. Please follow the guide's arrangements.
- If a guest needs to leave the group due to their own reasons halfway, the tickets for unparticipated projects, accommodation (no refund of accommodation fees during the Golden Week), meals, and large - scale transportation fees will be refunded after deducting the losses according to relevant policies, and the remaining fees will be refunded. The fees for free projects will not be refunded.
- Please do not put valuable items and self - use emergency medicines in checked luggage to avoid loss. Also, please keep them properly during the journey.
- Our agency will monitor the quality of the team at any time. Please understand the limitations of the group of individual travelers combined into a group, and communicate with our agency in a timely manner regarding team quality issues for timely assistance in solving them. Before the end of the travel, travelers are requested to carefully and objectively fill in the "Travel Agency Service Quality Tracking Questionnaire". If the feedback after the group ends is inconsistent with the opinions signed by themselves, our agency will not handle it.
- Our agency has the right to make appropriate adjustments to the order and time of the journey, but will not reduce the scenic spots. Due to unexpected events, irresistible factors of force majeure, and unforeseeable factors (such as weather changes, natural disasters, flight, train, and ship delays or cancellations, traffic and aviation control, political factor control, etc.) that result in the journey time being extended or shortened, the travel agency may change or cancel the journey according to the situation. The part exceeding the original scheduled cost shall be borne by the traveler. For the reduced cost, the remaining part shall be refunded to the traveler, or the scenic spots shall be replaced. If the free projects indicated in the journey cannot be visited due to weather or other irresistible reasons, or cannot be participated in due to personal reasons, there will be no equivalent replacement, and no fees will be refunded.
- The weather in the Northeast is changeable. In case of special weather such as the traffic bureau notifying the closure of highways and other severe situations, please be prepared to adjust the journey temporarily. If the highway cannot continue to be opened, it is recommended that guests choose to postpone the journey or change the date (the resulting costs need to be borne by themselves), or temporarily follow the travel agency's arrangement and change to a hard seat on the train or a second - class seat on the bullet train to Yabuli (the train ticket cost needs to be paid by the guest), and then continue the next journey.